Boyce Gowan

Senior Cloud Infrastructure Engineer

chipgowan@gmail.com +1 682-233-1191 linkedin.com/in/chipgowan

Senior Cloud Infrastructure Engineer with 20+ years of experience in virtualization, security compliance, and cloud services. Delivered AWS and Azure migration projects. Expert in Windows Server, upgrades, Active Directory, Group Policy, and hardening configuration. Implemented security protocols, driving compliance to industry standards.

WORK EXPERIENCE

VARIOSYSTEMS

Sr. Systems Engineer

Southlake, Texas, United States
09/2024 – 10/2025
  • Led Windows Server upgrade and lifecycle initiatives across staging and production environments, modernizing legacy systems while maintaining security and compliance.
  • Implemented staging versus production network separation to improve change control, testing, and security.
  • Administered Exchange environments, including maintenance, mailbox migrations, and version upgrades.
  • Managed Active Directory improvements, including GPO pruning/hardening and directory attribute cleanup.
  • Migrated virtual workloads from XenServer to Hyper-V while supporting XenServer, firewall maintenance, and secure network segmentation.

IBM / KYNDRYL

IT Security Engineer / Site Reliability Engineer / Sr. Systems Engineer

Addison, Texas, United States
08/2016 – 09/2024
  • Implemented a strategic POA&M remediation plan, reducing unforeseen project challenges by 50% and elevating organization's security posture to industry-leading standards.
  • Developed a state-of-the-art AWS infrastructure using Ansible and Terraform, increasing deployment efficiency and enabling scalable environments.
  • Managed HyperV and VM deployment, configuration, and storage provisioning.
  • Planned and executed large-scale Windows Server upgrades in regulated environments.
  • Developed PowerShell workflows to streamline server validation and application deployment.
  • Engineered PCI compliance risk acceptance framework, improving incident response times by 30%.
  • Modernized enterprise-wide performance monitoring with Dynatrace.
  • Led FEDRAMP compliance workshops, reducing queries by 60%.
  • Created an automated vulnerability assessment system, improving prioritization by 35%.
  • Overhauled change request process, achieving 100% CAB compliance.
  • Implemented agile methodologies, reducing onboarding time by 50%.
  • Managed Windows and Linux servers with 99.9% security compliance.

AUTOSTAR SOLUTIONS / DEALERSOCKET

Sr. Infrastructure Engineer / Security Engineer / Team Lead

Fort Worth, Texas, United States
05/2010 – 08/2016
  • Led virtualization migration from physical to virtual environments, reducing hardware costs by 500% and improving performance.
  • Managed VMs in VMware vSphere and Hyper-V, provisioning LUN storage.
  • Transitioned email from Merak Icewarp to Google Workspace; migrated sister companies to Azure and AWS.
  • Implemented SQL clustering and AlwaysOn, achieving 99.999% uptime.
  • Conducted preventative maintenance on over 400 Windows Servers.

HUMANA, INC.

Sr. Systems Administrator

Fort Worth, Texas, United States
12/2004 – 05/2010
  • Decreased security incidents and maintained 99.9% uptime in Active Directory and Exchange Management.
  • Managed data center migration from Fort Worth to Louisville.
  • Designed backup strategies with 99.98% success rate.
  • Documented over 70 servers and VMware environments.

DICKIES CLOTHING

Data Operator

Fort Worth, Texas, United States
12/2002 – 11/2005
  • Monitored AS/400 systems to increase efficiency.
  • Performed full backups with 100% data integrity.
  • Managed Exchange, SAN, Imaging, and DataMirror servers with 99.95% uptime.

SKILLS & EXPERTISE

Windows Server Administration Azure Cloud Services AWS Cloud Services IT Compliance (PCI DSS, HIPAA, SOX, FEDRAMP) Active Directory & GPO Entra ID & MFA PowerShell & Python Automation Terraform & Ansible (IaC) VMware vSphere & Hyper-V Linux / RHEL EDR, SIEM & Vulnerability Remediation SAN / Storage Management Dynatrace Monitoring Backup Solutions & Disaster Recovery Microsoft 365 & Exchange VDI & AWS Workspaces WSUS & SCCM Network Security & Firewalls

CERTIFICATIONS

Microsoft

MCSA

Microsoft Certified Solutions Associate

Microsoft

MCTS

Microsoft Certified Technology Specialist

Microsoft

MCP

Microsoft Certified Professional

CompTIA

CompTIA A+

Certified IT Technician

CompTIA

CompTIA Network+

Network Infrastructure Specialist